Wednesday April 19, 8:00 am – 11:00 am
Early: $135 Advance: $150 Onsite: $175
W8 - Promising Practices: Strengthening and Integrating Program Review in Academic and Student Affairs

In an era of diminishing resources and increased accountability, how can we make program review more meaningful, effective and valuable?  This interactive workshop will engage participants with strategies, tools and resources to improve program review processes in academic and student affairs at their institutions.  We will examine emergent trends in academic program reviews and consider a variety of institutions’ promising practices for strengthening the value of program review within institutions, including aligning the process with institutional priorities.  Utilizing a case study, we will look at good practices in student affairs program reviews, including ways to integrate student affairs and academic review processes.  We will also briefly discuss ways to use program review to address new requirements in the 2013 Handbook of Accreditation, particularly assessment of learning, student success, and program-level planning for institutional sustainability in higher education’s “new ecology.”

Cyd Jenefsky
Vice Provost for Strategy and Educational Effectiveness
University of the Pacific


Cyd Jenefsky, PhD, is Vice Provost for Strategy and Educational Effectiveness at the University of the Pacific, where she oversees academic strategic planning, academic portfolio development, evaluation of academic quality, and institutional accreditation.  She consults widely with universities to assist with strategic planning and organizational development to adapt to the changing landscape of higher education.  Her many years of work with the WASC Senior Commission includes serving on review teams, facilitating and mentoring at program review and assessment workshops, serving on the task force on the Changing Ecology of Learning in Higher Education, co-authoring the WSCUC Resource Guide for ‘Good Practices’ in Academic Program Review, and is currently a member of the Eligibility Review Committee.  She previously served as Professor and Associate Vice President for Academic Affairs at John F. Kennedy University.  As a faculty member, she spearheaded university diversity initiatives and designed or directed academic programs in multicultural studies, women’s studies, and social ecology at the University of Georgia and JFKU. She received her BA from UC-Davis and her MA and PhD in Communication Arts from the University of Wisconsin-Madison.


Susan Platt
Executive Director of Assessment Emerita
California State University, Long Beach

Susan Platt, Ph.D. is the Executive Director of Assessment in the Division of Student Affairs at California State University, Long Beach. In this capacity, she leads a team of eight assessment facilitators who work with student affairs units to conceptualize and implement comprehensive assessment activities that align with institutional learning goals. Susan is also on the leadership team of NASPA’s Knowledge Community “Student Affairs Partnering with Academic Affairs” and has recently offered numerous workshops at NASPA national conferences and the WSCUC ARC related to assessment partnerships. Her most recent publication appeared in NILOA, where she co-authored a viewpoint pertaining to working with academic affairs to scaffold student learning outcomes. Susan is an adjunct faculty member in the College of Education at CSULB and teaches graduate level courses in quantitative research methods. She is a proud alumna of the WSCUC Assessment Leadership Academy, Cohort V.